FAQ

Yes, we offer international delivery service. Please check the shipping cost and expected duration on the shipping page.

Your shipment will be delivered within 3 - 5 days according to your geographical location and available shipping company options.

You can contact us via contact us page or via email info@sndoq.sa

You can use credit and debit cards or choose to pay upon receipt with a nominal charge on your shipment price.

We guarantee the security and confidentiality of your financial information when paying online. We use advanced encryption techniques to ensure that your data and credit card information are protected.

Yes, you can get free delivery if your order exceeds SAR 50.

Login to your account, go to the orders section, select the order you want to return, fill in the retrieval form indicating the reason for the return and any other relevant details, after completing the form, you will receive confirmation of the retrieval process on your email.

Browse our online store, select the products you want to buy and add to your shopping cart, go to the shopping cart and check the details, log in and then go to the shipping information page and then choose the payment method and finally confirm the order.

Please bear in mind that you are able to change the order before a certain stage in the processing process.

Log in to your website account, find your order page, choose the right option to modify or cancel the order, follow the steps and provide the required information then confirm the amendment or cancellation and follow the confirmation request via email

You can order without registration, but registration allows you to track your orders and improve your shopping experience in the future.

When you ship the order, you will receive a confirmation message containing your tracking number. You can visit the shipment tracking page on our site and enter the tracking number for information about the shipment status and delivery time estimates.